I always find it fascinating to find out about how the newest technology impacts various industries. We all know that nearly every industry relies on communications or information technology (usually both) these days. While checking out some of the latest tech news, I found out about how technology works with the correctional facility industry. Prisons and other types of detainment facilities may not be the first thing I thought of when it came to new tech. However, companies like Securus Technologies are bringing some of the latest and greatest technological services to these types of facilities.
Take, for example, inmate requests. I wasn’t aware, but correctional officers and other facility employees often spend hours every day just dealing with the paperwork associated with these types of requests. Inmates traditionally used paper forms to request medical services, to sign up for things and to file grievances. Folks who work at these facilities often spend a good chunk of their time handling papers associated with these requests. Securus Technologies delivers an application to their clients called ConnectUS. Via this application portal, they are able to deliver their Inmate Forms and Grievance application.
The Forms and Grievance application actually takes care of the bulk of the administrative duties associated with inmate requests and grievances. Since less time is required working on paper forms, more time can be spent on crucial job tasks and ensuring the safety and security of the facilities where these people work. Inmates also get a few benefits from this application. They are able to file forms, accept them and even repeal forms/requests without having to submit extraneous amounts of paperwork.
I have to admit to being pretty impressed with this software and Securus Technologies in general. I found that this company serves over 3,450 law enforcement, corrections and public safety organizations. Securus has long been recognized as a leader in their industry, and continues to offer new products and services to their clients. Correctional facilities, like other organizations, rely on the latest technology to run efficiently. It seems that the Securus Technologies’ ConnectUS platform plays a huge role in serving these types of facilities across the country.